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Smart Hospitals: Redefining Global Healthcare with Digital Innovation

National Cheng Kung University Hospital (NCKUH) embraces digitization, revolutionizing patient care through technology



Smart hospitals are at the forefront of a global transformation in healthcare, integrating advanced technologies to improve patient outcomes, enhance operational efficiency, and reduce costs. By leveraging innovations such as artificial intelligence, wearable devices, telehealth services, and big data analytics, smart hospitals are addressing critical challenges in the healthcare ecosystem and setting new benchmarks for excellence.


The Role of Smart Hospitals in Modern Healthcare


Smart hospitals represent the convergence of technology and medicine, offering a seamless and patient-centric approach to care. These facilities optimize processes and integrate data to provide:


  • Cost Reduction and Operational Excellence: Digitized workflows and automated processes minimize inefficiencies and streamline care delivery.

  • Better Patient Management: Remote patient monitoring systems and AI-driven tools enable timely interventions and better health outcomes.

  • Patient Empowerment and Access: Borderless hospital models extend care beyond traditional settings, offering virtual consultations and tailored treatment plans.


"The transition to smart hospitals is not just a trend—it's a necessity," noted Sowmya Srinath, Consulting Director, Healthcare and Lifesciences at Frost & Sullivan. "As global healthcare systems face mounting pressures, from rising costs to aging populations, smart hospitals provide a sustainable solution by integrating technology to enhance efficiency, improve patient outcomes, and make care more accessible."


NCKUH: A Leading Example of Smart Hospital Innovation


National Cheng Kung University Hospital (NCKUH) in Taiwan exemplifies the transformative power of smart hospitals. NCKUH has consistently strived to embrace modernity while staying true to the founding principle of medicine: delivering quality care. Its innovations include:


1. Smart Examination Transfer System

This platform enables direct digital referrals between primary care providers and hospitals, lowering costs, and improving care coordination.


2. Stroke Patient Management

NCKUH’s web-based Endovascular Thrombectomy Transfer System has decreased stroke patient transfer times in the Tainan region to 77 minutes, significantly enhancing the likelihood of recovery and functional outcomes.


3. Smart Geriatric Rehabilitation System

Using wearable technology, NCKUH provides personalized rehabilitation for frail patients, reducing fall risks and improving overall health outcomes.


"Smart hospitals are more than just a technological upgrade—they represent a paradigm shift in how healthcare is delivered," said Dr. Lee Jing-Wei, superintendent of National Cheng Kung University Hospital. "At NCKUH, we're proud to lead the way by leveraging cutting-edge tools to enhance outcomes, streamline operations, and ultimately provide better care for our patients."


As healthcare systems worldwide grapple with rising costs and growing demand, smart hospitals offer a sustainable and scalable solution. By driving operational efficiency, reducing the burden on resources, and improving care accessibility, these facilities are shaping the future of global healthcare.

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